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A colour-coded hospital directory board showing departments and wards across Levels 0–5, including Main Entrance services, A&E, Outpatients, Children & Young People, Maternity, Burns, Critical Care, and executive areas, with arrows indicating directions.

What people told us: Latest Listening Events at St Helens and Whiston Hospitals

Patients and visitors at St Helens and Whiston Hospitals have shared their experiences of care as part of Healthwatch Halton’s latest Listening Events, carried out between August and October 2025. Over several sessions, we spent time in different departments speaking with people about the care they received, how services felt, and what would make their visits easier.

A total of 59 people took part. Their conversations give an honest, balanced picture of life inside both hospitals — what is working well, and where small but important improvements could help.
3 December 2025
News
'NHS Cheshire and Merseyside' logo

Decision made on proposed changes to fertility treatment policies in Cheshire and Merseyside

Following a recent public consultation, NHS Cheshire and Merseyside Integrated Care Board (ICB) has approved a proposal to introduce a single subfertility policy for Cheshire and Merseyside.

3 December 2025
News
Wrist monitor on patient.

How the NHS in Cheshire and Merseyside is bringing health services closer to home.

NHS teams in Cheshire and Merseyside are transforming the way healthcare is delivered in the region by bringing services closer to communities.
1 December 2025
News
'World Aids Day 1 December 2025. There is a pill called Prep that stops you getting HIV. Dr Ronx You can end new HIV cases by 2030. National Aids Trust.' Red Ribbon symbol.

World Aids Day - Let's end new cases by 2030.

World AIDS Day is a global movement to unite people in the fight against HIV and AIDS. Since 1988, communities have stood together on World AIDS Day to show strength and solidarity against HIV stigma and to remember lives lost.
1 December 2025
News
A man uses his mobile phone whilst drinking from a mug.

Healthwatch research shows one in five men use online platforms for health advice.

Men in England continue to face worse health outcomes than women. They face higher rates of heart disease, cancer and suicide, which is one of the leading causes of death for men under 50. Healthwatch England’s recent research found that these inequalities are reinforced by gaps in awareness, understanding, and engagement with health services.
25 November 2025
News
'Experiences with the NHS App. Share your Views.' Image of a mobile phone with NHS page on the screen.

Share your views on the NHS app.

The nine Healthwatch organisations across Cheshire and Merseyside are working together to understand people’s views and experiences of using the NHS App. Your feedback will help make sure digital services work for everyone.
19 November 2025
News
'Know your rights. Use your rights.'

Carers Rights Day

This year, Carers Rights Day is on Thursday 20 November and the theme is 'Know your rights, use your rights.' Helping to make sure more carers are aware of their rights and feel empowered to use them.

19 November 2025
News
Graphic of a hand holding some medication in a green bag.

'Five double decker buses of medicines' saved across Cheshire and Merseyside.

Residents in Cheshire and Merseyside have supported their local NHS to successfully reduce medicines waste in the region, saving approximately 60 tonnes of prescription medicines last winter – the weight of five double-decker buses.
18 November 2025
News
'NHS Mersey Care. NHS Foundation Trust. Community and Mental Health Services.'

Patient and Public Engagement Meeting

Mersey Care NHS Foundation Trust is holding a series of engagement sessions for service users, carers, and members of the public. These meetings are designed to give people a genuine opportunity to speak directly with senior leaders, share their experiences of local services, and hear more about the Trust’s plans for future improvements.
17 November 2025
News
'Strike Out Stigma' Stigma crossed out.

Let’s change how we talk about diabetes- World Diabetes Day 2025

World Diabetes Day is on 14 November 2025. This year's campaign is ‘Strike Out Stigma’ so that everyone gets the support they need to live well with their diabetes.

12 November 2025
News
'Resident doctor strike. NHS GP practices will continue to be open. Please continue to attend your GP and dental appointments, unless you are contacted and told otherwise.'

Public urged to use NHS 111 ahead of doctor strikes

People across Cheshire and Merseyside are being urged to use NHS 111 for all non-emergency healthcare needs ahead of industrial action by resident doctors (previously known as junior doctors).

11 November 2025
News
'Not just November always. Be Mouth Aware. Look for red and white patches, long lasting ulcers, unusual lumps and swellings in the mouth, lips, head or neck.' Image of a mouth.

Mouth Cancer Action Month

Mouth Cancer Action Month is held in November every year and is supported by the Mouth Cancer Foundation and the Oral Health Foundation.
6 November 2025
News

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