smiling woman standing in library

Your health and social care champion

Healthwatch Halton is your local health and social care champion. From Appleton to Windmill Hill and everywhere in between, we make sure National Health Service (NHS) leaders and other decision makers hear your voice and use your feedback to improve care. 

Have your say

Our work covers all areas of health and social care. This includes GPs, hospitals, dentists, care homes, pharmacies, opticians and more. Join the conversation by sharing your experience or take a look at how you can get involved.


Our approach

People's views come first - especially those who find it hardest to be heard.

We champion what matters to you and work with others to find ideas that work. We are independent and committed to making the biggest difference to you. 

How we help you

If you’ve recently visited your doctor, or local hospital, or used any health and care services in Halton we want to hear from you.

Whether you’ve had a good or bad experience, we can use your feedback to improve services for everyone and we have the power to make NHS leaders and other care providers listen to what you have to say.

We’re completely independent and impartial and anything you say is confidential. Our service is free, simple to use and can make a real difference to people in Halton and beyond.

How we work

We are here to listen to what you like about services and what you think could be improved. No matter how big or small the issue, we want to hear about it.

Where possible, we will let you know when changes are planned to services in our community and help you have a say. We will also encourage those in charge of local care to involve you when changes are being planned to services.

You can also speak to us to find information about health and social care services available locally.


Find advice and information

Find out about more about how we can help you access the support you need to live well.

View our advice section

Tell your story

Tell us your experience of health and social care services and help make care better.

Take our survey


Healthwatch Advisory Board

Find out more about our Board.

Meet our Board

Healthwatch Halton Outreach stall, full of information leaflets.

The Healthwatch Halton team

Meet our staff and volunteers

Meet the team

Healthwatch Halton Policies and Procedures

Find out more about how we regulate the running of our organisation. Like most organisations, Healthwatch Halton has policies to give consistency and regulation around various aspects of employment and governance. Our policies are regularly reviewed and amended if necessary and our current policies are available to download below.

Policies and Procedures

Who delivers our service?

Healthwatch Halton is delivered by Engaging Communities Solutions.

Engaging Communities Solutions is registered in England as a Community Interest Company limited by guarantee and registered in England & Wales.

Blakenall Village Centre, 79 Thames Rd, Walsall | WS3 1LZ.

Registered company number 08026718. 

VAT Registration Number: 136 1459 20.

Find out more at