Patient Feedback report tabled at WHH’s Patient Experience Committee meeting in September 2020 Based on 24 comments received through the #BecauseWeAllCare survey in July
During April and early May 2020 we carried out an online survey asking local people to give us feedback on how the Covid-19 was affecting them. 191 people responded to the survey.
This feedback report highlights some of the themes and issues raised.
A&E Watch was designed to gain a snapshot view of the NHS Accident and Emergency (A&E) departments in across Cheshire & Merseyside. On 13th January 2020, local Healthwatch from across the area visited their local A&E departments to gain experiences of patients and understand why they attended and how they thought services could be improved.
Healthwatch Halton has published a report outlining the public’s views on the NHS Long Term Plan.
The NHS has produced a Long Term Plan, setting out all the things it wants health services to do better for people across the country. For these plans to work, the NHS needs to shape local plans based on local needs. We asked people #WhatWouldYouDo to improve local services in Cheshire and Merseyside.
