News and reports

In July as the initial lockdown started to ease, we launched a second survey, based on a survey from Healthwatch England, to gather people’s thoughts, feelings and concerns on the pandemic.

We hold regular meetings with our Committee in public where we discuss what we've been hearing from the public as well as our organisational direction and progress on projects.

Patient Feedback report tabled at WHH’s Patient Experience Committee meeting in September 2020 Based on 24 comments received through the #BecauseWeAllCare survey in July

We’re delighted to publish our annual report for 2019 - 2020, covering 1 April 2019 – 31 March 2020

We completed an announced visit at Halton Haven Hospice on 2 March 2020, on the request of the hospice, to learn about their work and patient care.

During April and early May 2020 we carried out an online survey asking local people to give us feedback on how the Covid-19 was affecting them. 191 people responded to the survey.

This feedback report highlights some of the themes and issues raised.

A&E Watch was designed to gain a snapshot view of the NHS Accident and Emergency (A&E) departments in across Cheshire & Merseyside. On 13th January 2020, local Healthwatch from across the area visited their local A&E departments to gain experiences of patients and understand why they attended and how they thought services could be improved.

Report on our visit to Simonsfield Care Home on 27 Feb 2020

Report on our visit to Widnes Hall on 28 Jan 2020.

Report on our visit to St Patrick’s on 14 January 2020

Report on our visit to Madeline McKenna Care Home on 10 December 2019

Report on our visit to Beechcroft Care Home, Runcorn on 27 November 2019