New Chapter. Same Commitment. A Future Where No One Grieves Alone.

At Healthwatch, we know that losing a loved one can have a profound impact on individuals and families. That's why we want to raise awareness of recent changes at Child Bereavement UK, which has joined together with Winston's Wish to create a single, unified charity dedicated to supporting bereaved children, young people and parents who have experienced the death of a child.

The newly combined organisation will continue under the name Child Bereavement UK, bringing together decades of expertise to provide free, specialist bereavement support across the UK.

What support is available?

Child Bereavement UK supports:

  • Children and young people up to the age of 25 who are grieving the death of someone important to them.
  • Parents and families who have experienced the death of a baby or child.
  • Professionals working with bereaved families who may need training, guidance and resources.

The charity aims to ensure that nobody faces grief alone by providing accessible support, practical advice and expert guidance tailored to individual needs.

A new service model

As part of the merger, the charity has introduced a new service model designed to help people access the right support at the right time. This includes:

✅ Free information and self-help resources
✅ Immediate access to bereavement specialists without a waiting list
✅ Ongoing structured support for those with more complex needs
✅ Online and place-based services across the UK

While some services may look a little different, the charity says these changes are intended to make support more accessible, responsive and consistent for those who need it.

How to access support

Support is available Monday to Friday, 8am to 8pm (excluding bank holidays).

📞 Phone: 0800 02 888 40
📱 Text or WhatsApp: 07418 341 800
✉️ Email: ask@childbereavementuk.org
💬 Live Chat: Via the Child Bereavement UK website

Find out more

If you or someone you know has been affected by the death of a loved one, support is available. Visit the Child Bereavement UK website to learn more about their services and access free bereavement support:

Find Services

At Healthwatch, we are committed to signposting residents to trusted services and support. If you have experience of accessing bereavement, mental health or family support services, we'd like to hear from you. Your feedback helps us understand what's working well and where services can improve. 

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