News and reports

Report on our visit to Halton View Care Home on 16 October 2018

Report on our visit to Norton Lodge on 12 September 2018

Report on our visit to the Brooker Centre on 25 July 2018

Welcome to our fifth annual report, covering the April 2017 to March 2018

Report on our visit to Oakmeadow on 12 September 2017

On 22 November and 11 December 2018, members of our Enter & View team visited Warrington and Halton Hospitals Foundation Trust to carry out Enter & View visits to wards A5 and C23 at Warrington Hospital and wards B1 and B3 at Halton Hospital.

This report covers feedback gathered from patients at the two local Urgent Care Centres between July 2017 and January 2018. This was carried out as a follow up to visits to the centres in December 2015. Our aim was to ask patients why they visited the Urgent Care Centres and to find out if the centres were helping to divert people away from the overstretched A&E units.

Five things you should expect from home care, domiciliary care or help in the home.

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

Welcome to our fourth annual report, covering the April 2016 to March 2017

This report is based on 142 responses from residents of Halton receiving domiciliary care services to a survey carried out by Healthwatch Halton between November 2015 and February 2016. The report also includes other feedback gathered from members of the public during the project.

Welcome to our third annual report, covering the April 2015 to March 2016.