Beaconsfield GP Practice

Healthwatch Halton carried out an Enter and View visit to Beaconsfield Practice as part of our borough-wide programme of GP practice visits. We spent time observing the environment, speaking with patients in the waiting area, and gathering feedback about access to appointments and people’s experiences of care.

Overall, patients spoke positively about staff and the care they receive once seen, while also highlighting some ongoing challenges around access and communication.

Key highlights

  • Patients consistently described staff as friendly, supportive and professional
  • The practice environment was generally clean and welcoming
  • Some patients reported difficulty getting through by phone at busy times and securing appointments
  • Mixed confidence in digital access, with some patients preferring telephone or face-to-face contact

Download the full report

You can read the full Beaconsfield Practice Enter and View report below, which includes detailed patient feedback, observations, and recommendations.

 
 
 
File download
Beaconsfield GP report

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