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Advice and Information

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How can your pharmacy help you?

Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you.
29 October 2025
Young woman sitting on sofa with her head in her hands

Looking after your mental health all year round

One in four people in the UK have a mental health condition. With everything going on in our daily lives, awareness of our mental health and how to care for ourselves or others is essential.
9 October 2025
A female psychologist works with an adult boy with autism in the office.

What to expect after being referred for an autism assessment

Living with autism affects people in different ways. It can bring strengths and challenges that can affect how comfortable, healthy, and happy you feel. Here's what you should expect from an autism assessment, diagnosis and getting the proper support.
8 October 2025
A GP writes notes at her computer desk.

The New GP Patient Access Charter

From October 2025, GP practices in England will follow a new Patient Access Charter. This sets out what you can expect when contacting your GP, and what your practice expects from you in return.
1 October 2025
Two women sit in a hospital waiting area, one with a tablet and the other looking on. Two more people are seated further down the row of chairs, and a healthcare worker is visible walking in the background. Signs on the wall indicate that the area is for a Fracture Clinic.

Staying informed while you wait for care

Waiting for planned medical care or surgery can be frustrating. That’s why you should get regular and accessible updates from your healthcare professionals while you wait.
18 September 2025
Woman holding a mobile phone to her ear

When should I use NHS 111?

Learn what the NHS 111 service is for and how you can use it to get the care you need.
18 September 2025
people sitting in a GP waiting room

NHS Referrals and your right to choose

Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.
18 September 2025
female pharmacist holding a tablet computer, standing in front of shelves of medication.

What can the Pharmacy First scheme do for me?

The Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.
15 September 2025
GP handing a note over to a patient

What is a fit note and how do I get one?

If you're not well and cannot work you may need a fit note for your employer. Find out what a fit note is, when you need one and how to get one.
12 September 2025
Man getting a prescription from a male pharmacist at a pharmacy counter

What help can you get to pay for your NHS prescriptions?

With living costs so high many people are living under financial strain, and NHS prescriptions cost more than some people can afford. Find out what help is out there to help you cover the cost of your medication.
11 September 2025

How to register with a GP; understanding your patient rights

This article explains more about how to register with a GP, what your rights are and what to do if you're refused the right to register.
3 September 2025
Image of a GP talking on the phone at her desk.

What choices do you have at your GP practice?

Healthwatch published new research showing that there are significant gaps between the choices patients want when booking a GP appointment and the ones they are offered. But what choices should you get at your GP practice?
4 August 2025

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