Advice and Information

Are you a refugee or seeking asylum in Halton? Learn about how to access NHS care and what services you’re entitled to.

We've published new research showing that there are significant gaps between the choices patients want when booking a GP appointment and the ones they are offered. But what choices should you get at your GP practice?

Halton Family Hubs are friendly, accessible places where families can get face-to-face support and information from a range of services, all in one place. Whether you're expecting a baby, raising a toddler, or supporting a young person, the hubs are here to help.

Family Hubs bring together services from the Council, NHS, and community organisations. They aim to make it easier for families to find the support they need, when they need it.

Waiting for an attention deficit hyperactivity disorder (ADHD) assessment can take a long time. What support is available for people while they wait?

Does signing up with your dentist work the same way as registering with your GP? If you think the answer is yes, you're not alone.

Finding a suitable care home for you or a loved one can be difficult. Knowing what to look for and what questions to ask can make the decision easier. We’ve gathered some information and useful resources to help you make the right choice.

Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

Learn what NHS 111 is and how you can use the service to book an A&E appointment.

Hospital discharge processes are in place to help you leave hospital safely. Whether you're returning home or, moving onto another care provider here’s what you should expect when it’s time to leave hospital.

A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or treatment plan. What are the new rules about second opinions and how can you request one?

If you’re removed from your GP practice’s list, you may need to register with another GP practice. GP practices may apply to remove patients from their list if the relationship between the patient and GP has broken down or if you move out of the practice's catchment area.