Advice and Information

People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

Do you struggle to speak to your doctor about your medical concerns? You’re not alone.
Take a look at our top tips to make the most out of your GP appointment.

75% of children and young people who experience mental health problems aren't getting the help they need.

You've told us that you've experienced problems registering with a GP. This article explains more about your rights and what to do if you're refused the right to register.

Here we look at six things you should expect when making a complaint about social care services

People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to guidelines.

If you're referred to hospital or other NHS premises for specialist NHS treatment or diagnostic tests by a doctor, dentist or another primary care health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).

Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

A lasting power of attorney (LPA) gives you a voice and protects your decisions. They are helpful for everyone over the age of 18.

This legal document makes it easier for the people you trust to support you when you need it most.

We continue to receive a lot of enquiries from people in Halton having difficulty finding an NHS dentist that is taking on new patients. Unfortunately, this is an issue both locally and nationally, at the moment.

The following information can support you if you are currently in need of an NHS dentist.

Do you know about your rights to language support in NHS settings?

Receiving a dementia diagnosis can be a life-changing event, but knowing what support is available to you and what steps to take next can help you or a loved one process the diagnosis and plan for the future.