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Advice and Information

young female with eyes closed, sitting at a table, leaning her head on her hand. Sitting opposite is another person, writing on a piece of paper.

What mental health support is available for children and young people?

75% of children and young people who experience mental health problems aren't getting the help they need.
9 October 2023
A man and a woman standing looking at the camera

Registering with your GP: understanding your rights

You've told us that you've experienced problems registering with a GP. This article explains more about your rights and what to do if you're refused the right to register.
5 October 2023
Two women writing at a table

Making a complaint about social care services – what should you expect

Here we look at six things you should expect when making a complaint about social care services
30 August 2023
woman relaxing in a chair, holding a cup with an image of a cat on it.

How should social care support you?

People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to guidelines.
30 August 2023
A female psychologist works with an adult boy with autism in the office.

What to expect after being referred for an autism assessment

Living with autism affects people in different ways. It can bring strengths and challenges that can affect how comfortable, healthy, and happy you feel. Here's what you should expect from an autism assessment, diagnosis and getting the proper support.
22 August 2023
NHS logo. @Healthcare Travel Costs Scheme (HTCS) If you are referred to hospital or other NHS premises for specialist NHS treatment or other diagnostic tests, by  doctor, you may be able to claim a refund of reasonable travel costs.' Image of a car.

Healthcare travel cost scheme (HTCS)

If you're referred to hospital or other NHS premises for specialist NHS treatment or diagnostic tests by a doctor, dentist or another primary care health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).
16 August 2023
Woman walking with a stick across a courtyard

What is adult social care?

Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.
15 August 2023
Two women smiling. Text over the image reads, ‘#YourVoiceYourDecision’. Office of the Public Guardian

Your Voice. Your Decision

A lasting power of attorney (LPA) gives you a voice and protects your decisions. They are helpful for everyone over the age of 18.

This legal document makes it easier for the people you trust to support you when you need it most.
14 August 2023
dentist examining patient’s mouth

Finding an NHS dentist

We continue to receive a lot of enquiries from people in Halton having difficulty finding an NHS dentist that is taking on new patients. Unfortunately, this is an issue both locally and nationally, at the moment.

The following information can support you if you are currently in need of an NHS dentist.
1 August 2023
doctor and patient talking

Does the NHS have to provide an interpreter?

Do you know about your rights to language support in NHS settings?
6 June 2023
black male nurse sitting on bed and giving instructions to older male patient

What should you expect after a dementia diagnosis?

Receiving a dementia diagnosis can be a life-changing event, but knowing what support is available to you and what steps to take next can help you or a loved one process the diagnosis and plan for the future.
6 June 2023
A woman in a purple bath robe places a HRT patch on her arm.

How can you save money on your Hormone Replacement Therapy?

A new scheme could see women across England save hundreds of pounds yearly on their Hormone Replacement Therapy with a prepayment certificate.
6 June 2023

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