News and reports

Report on our visit to Madeline McKenna Court on 17 January 2024.

Report on our visit to Halton View Care Home on 17 January 2024.

Pharmacies will have limited opening times during the Easter bank holidays.

Using experiences of care from over 10 million people collected over the past ten years, we have a bold vision for the NHS in 2030. Find out where Healthwatch think the NHS should be in six years and how it can get there.

Would you like to improve your digital skills?
Learn My Way is a website of free online learning for beginners, helping you develop digital skills to make the most of the online world.

NHS Cheshire and Merseyside is publishing 35 clinical policies for treatments and procedures that have been updated in line with the latest knowledge of what works best, in the second phase of its harmonisation programme to also ensure equal access for patients no matter which part of the area they live in.

The cost of living remains a barrier to health, particularly for people on low incomes, and those requiring dental care.

Last year, Healthwatch polling highlighted the impact of the cost of living crisis on people’s access to health and care.

The new poll, conducted with 2008 adults living in England in January this year, shows modest improvements in some areas. However, the cost of living remains a barrier to health, particularly for those under the most financial pressure and those requiring dental care. 

Patient Feedback report on Runcorn Urgent Treatment Centre.
We carried out five visits to the Runcorn UTC between 30 October 2023 and 23 November 2023.
Each visit lasted between two and three hours and in total 113 people took the time to give us their experience.

The National Diabetes Experience Survey is a new survey which gives people living with type 1 or type 2 diabetes in England the opportunity to feedback on their experiences. NHS England will use the findings to understand and improve experience of NHS care and self-management for people living with diabetes.

Established in 1984, this year marks the fortieth anniversary of No Smoking Day.

It takes place on the second Wednesday in March, and it’s an opportunity for people across the country to unite in supporting the nation’s 5.3 million smokers to make a quit attempt.

We want to hear what matters to you and what areas of health and social care you think we should focus on for the year ahead. We are also giving you the chance to win a £25 gift voucher!

Every March is Ovarian Cancer Awareness Month, a chance to put ovarian cancer in the spotlight.

In the UK, over 7,000 women are diagnosed with ovarian cancer every year. Two thirds of women are diagnosed with ovarian cancer too late when the cancer is harder to treat. And every day, 11 women die.