A GP writes notes at her computer desk.

The New GP Patient Access Charter

From October 2025, GP practices in England will follow a new Patient Access Charter. This sets out what you can expect when contacting your GP, and what your practice expects from you in return.
Advice and Information
'Black History Month 2025. Standing firm in power and pride. This October we unite under the powerful theme honoring generations of resilience, cultural strength and identity within the Black British community. Celebrate the past. embrace the present.'

Black History Month - Standing Firm in Power and Pride

Black History Month 2025 is a time to honour the strength, creativity, and brilliance of Black communities—past, present, and future. This year’s theme, Standing Firm in Power and Pride, calls us to recognise not only the struggles, but the resilience, resistance, and achievements that shape Black British life.
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A GP writes notes at her computer desk.

Jess's Rule launched to save lives.

Patients with a potentially deadly illness will be diagnosed sooner thanks to a new life-saving patient safety initiative called Jess's Rule.
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Globe image mortar and pestle.

World Pharmacists Day -'Think Health, Think Pharmacist'

World Pharmacists Day, celebrated on the 25th of September, is a global event dedicated to recognising the vital role pharmacists play in healthcare systems around the world. 2025 theme is 'Think Health, Think Pharmacist'.
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Two women sit in a hospital waiting area, one with a tablet and the other looking on. Two more people are seated further down the row of chairs, and a healthcare worker is visible walking in the background. Signs on the wall indicate that the area is for a Fracture Clinic.

Staying informed while you wait for care

Waiting for planned medical care or surgery can be frustrating. That’s why you should get regular and accessible updates from your healthcare professionals while you wait.
Advice and Information
Woman holding a mobile phone to her ear

When should I use NHS 111?

Learn what the NHS 111 service is for and how you can use it to get the care you need.
Advice and Information
people sitting in a GP waiting room

NHS Referrals and your right to choose

Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.
Advice and Information
'Safe care for every newborn and every child. Patient safety from the start! World Health Organisation. World Patient Safety Day. 17th September 2025.' Cartoons of children, medical staff and aids.

Patient Safety Day 2025, 'Patient safety from the start!'

September 17, 2025, is the sixth annual World Patient Safety Day, which aims to enhance patient safety and reduce harm across healthcare settings.
This year, the theme is “Safe care for every newborn and every child”, with the slogan “Patient safety from the start!”, recognising the vulnerability of this age group to risks and harm caused by unsafe care.
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GP handing a note over to a patient

What is a fit note and how do I get one?

If you're not well and cannot work you may need a fit note for your employer. Find out what a fit note is, when you need one and how to get one.
Advice and Information