Healthwatch Halton carried out an Enter & View visit to Ferndale Mews Care Home in Widnes in September 2025. Our team spent time talking with residents, relatives and staff to understand how people are supported and to see what’s working well, as well as where things could be improved.
Our latest report gives a rolling 12-month look at the experiences of local people across Halton, St Helens, Warrington and Whiston Hospitals.
In total, 1,003 people shared their views between October 2024 and September 2025.
Each quarter we’ll be able to show how satisfaction levels move up or down — giving a clearer picture of how people’s experiences change over time.
Welcome to our latest GP Experience Report. Each quarter, we look at what local people tell us about their experiences of GP services in Halton.
This report is based on the experiences of 559 local people who shared feedback with Healthwatch Halton over the past year.
Welcome to our latest quarterly report. This report looks at trends in the feedback we receive from the public each quarter.
This quarter’s findings are based on the experiences of 492 local people.
Mersey Care is marking World Mental Health Day (10 October) with a new animation to help people spot early signs of mental health struggles and help prevent crisis.
The new animation demonstrates signs of a mental health crisis, helping people recognise when they or someone they care about may need extra support, and encourages those struggling to reach out before their issues escalate into a more serious condition.
Hospice Care Week is a chance for all of us to champion hospice care nationwide. We’re applauding the incredible work that is being done to make sure everyone can benefit from the very best end of life care.
Hospice Care Week takes place from 6 - 12 October 2025. This year's theme is: hospice care is more than you think.
The Women’s Health Research Priorities (WHRP) project, from the Royal College of Obstetricians and Gynaecologists, has launched the third round of their survey.
Over the first half of 2025 we spoke with 95 patients and visitors at Halton Hospital as part of our regular Listening Events. These sessions give people the chance to tell us what’s working well and what could be better across hospital services.
Health leaders in Cheshire and Merseyside are encouraging residents to take simple steps to protect themselves and their families and reminding people that many seasonal illnesses can be effectively managed at home with rest, fluids and over-the-counter remedies available from local pharmacies.