News and reports

Healthwatch Halton carried out a programme of Enter and View visits to GP practices across Halton during 2025. These visits focused on understanding patient experiences of accessing GP services, the practice environment, and communication, alongside observing how practices operate on a typical day.

Healthwatch Halton carried out an Enter and View visit to Upton Rocks Surgery in October 2025 as part of our programme of GP practice visits across Halton. During the visit we observed the practice environment, spoke with patients, and gathered feedback about access to appointments and experiences of care.

Healthwatch Halton carried out an Enter and View visit to The Beeches Medical Centre on 22 October 2025 as part of our wider programme of GP practice visits across the borough. During the visit we observed the environment, spoke with patients attending clinics, and reviewed how access, communication and information were working in practice.

Healthwatch Halton visited Peelhouse Medical Plaza as part of our Enter and View programme to understand patient experiences of accessing GP services, the practice environment, and communication with patients. During the visit we spoke with patients and observed how the practice operates on a typical day.

Healthwatch Halton carried out an Enter and View visit to Oaks Place Surgery as part of our programme of GP practice visits across the borough. The surgery is based within the Health Care Resource Centre, sharing facilities with other services. During the visit we spoke with patients and observed how the environment, appointment systems and information displays were working

Healthwatch Halton carried out an Enter and View visit to Newtown Surgery as part of our programme of GP practice visits across Halton. We spoke with patients, observed the shared practice environment, and gathered feedback about access to appointments, communication, and people’s experiences of care.

Healthwatch Halton carried out an Enter and View visit to Hough Green Health Centre as part of our programme of GP practice visits across the borough. During the visit we spoke with patients, observed the practice environment, and gathered feedback about access to appointments and experiences of care.

Healthwatch Halton carried out an Enter and View visit to Fir Park Medical Centre as part of our programme of GP practice visits across the borough. We spoke with patients during the visit and observed how the practice environment and appointment systems were working on the day.

Healthwatch Halton carried out an Enter and View visit to Beaconsfield Practice as part of our borough-wide programme of GP practice visits. We spent time observing the environment, speaking with patients in the waiting area, and gathering feedback about access to appointments and people’s experiences of care.

Healthwatch Halton carried out an Enter and View visit to Weaver Vale Practice as part of our borough-wide programme of GP practice visits. During the visit we observed the practice environment, spoke with patients, and gathered feedback about access to appointments and experiences of care.

Healthwatch Halton carried out an Enter and View visit to Tower House Practice as part of our programme of GP practice visits across Halton. During the visit we observed the practice environment, spoke with patients, and gathered feedback about access to appointments and experiences of care.

Healthwatch Halton carried out an Enter and View visit to Grove House Surgery as part of our programme of GP practice visits across Halton. During the visit we observed the practice environment, spoke with patients, and gathered feedback about access to appointments, communication and experiences of care.